Special Terms and Conditions for International Travel

Article 1

① As advance payments are made to airlines/accommodations/operators for this product, these Special Terms and Conditions and the regulations of African local/accommodation operators shall take precedence over the Standard Terms and Conditions for International Travel of the Republic of Korea.

Article 2

① Ahmo Travel provides services that include planning and implementing overall travel arrangements including local African accommodations, transportation, sightseeing, and other travel-related matters upon customer request.

Article 3

① In case of disputes related to local accommodation providers or local travel operators rather than the above services, customers must hold the local operators directly responsible and cannot hold the Company responsible.

Article 4 (Cancellation Penalties)

① Travel costs and accommodation costs

Advance payments are made to airlines/accommodations/operators for this product. Therefore, the regulations of African local/accommodation operators apply under these Special Terms rather than the Standard Terms and Conditions for International Travel of the Republic of Korea.
- Deposit: 100% non-refundable
- Up to 59 days before departure: 100% of travel amount

Article 5 (Reservation Conditions)

① The contract becomes effective from the time the deposit is paid.

② Customers confirming reservations must be 18 years of age or older and must accurately provide all information required by Ahmo Travel. When more than one customer applies together or when parents are accompanied by children under 18, the parent or customer who confirmed the reservation (hereinafter "Representative") must guarantee the following to Ahmo Travel:

The Representative must obtain all consents and authorizations required for the reservation from other travelers. The Representative must communicate all information necessary to grant the Representative authority to proceed with the reservation on behalf of other travelers.
Information provided by the Representative regarding other travelers must be accurate and complete. The Representative must obtain consent and permission to provide such information to Ahmo Travel.
The Representative must inform other travelers of all regulations related to the reservation and the relationship with Ahmo Travel.

③ Ahmo Travel may change programs or prices until the reservation is confirmed and has the right to legitimately refuse a customer's reservation based on internal criteria.

④ The exchange rate applied to Ahmo Travel's service fees is calculated internally based on interbank exchange rates rather than general buying/selling base rates. Ahmo Travel adjusts fees to reflect the latest exchange rate fluctuations, and the applied exchange rate is updated daily.

Article 6 (Travel Reservation and Free Schedule Regulations)

① Travel Reservation

Tour cancellations must be requested in writing or by email during weekday business hours (Mon-Fri, 10am-7pm). The Company cannot be held responsible for inability to immediately process cancellations requested outside business hours or on weekends.

② Medical Conditions and Special Requirements

All customers are advised to consult with a professional about their health condition before traveling. Ahmo Travel recommends that all customers receive necessary or recommended vaccinations and verify their medical condition for traveling with Ahmo Travel. Ahmo Travel does not provide any medical advice.
All customers must inform Ahmo Travel of any special conditions that may affect travel before full payment of travel expenses. If not informed, all customers participating in Ahmo Travel are assumed to be in normal health. It is entirely the customer's responsibility to determine whether their physical and mental condition is suitable for each program.
However, for certain programs, Ahmo Travel may restrict participation based on health conditions (illness, pregnancy, etc.), and may refuse customers in certain conditions or pregnant women over 24 weeks.
As tours and programs involving direct participation in the field are in remote areas of Africa, customers must acknowledge and accept that related activities involve a certain degree of risk.
Ahmo Travel assumes no responsibility for problems arising from customer violations of the precautions attached to the contract.

③ Free Schedule

The Company is not responsible for any safety accidents/theft/illness or other incidents that occur during individually arranged activities during free time. These are matters directly contracted between the traveler and local travel operators based on the traveler's voluntary choice and are not included in the Company's travel service scope. Please note that immediate response by the Company or guides may not be possible.
Information about resort/hotel swimming pools, marine sports, and activity introductions is provided for customer convenience and is not a travel service provided by the Company. Please exercise extreme caution when using them individually during free time, and make careful decisions considering your physical condition and swimming ability.

Article 7 (Consent to Use of Promotional Content)

① If customers provide photos or videos taken during travel to Ahmo Travel, Ahmo Travel may use them as promotional content with proper attribution.

② Reviews written by customers after travel may be used as promotional content by the Company, excluding personal information.

Standard Terms and Conditions for International Travel

Article 1 (Purpose)

① These Terms govern the detailed implementation and compliance matters of the international travel contract entered into between Ahmo Travel (Simple Safaris Co., Ltd.) (hereinafter "the Company") and the traveler. (However, the above Special Terms and local operator regulations shall take precedence over these Terms.)

Article 2 (Obligations of the Company and Traveler)

① The Company shall faithfully perform its duties in the process of establishing and implementing travel plans, including travel arrangement and guidance, transportation, and accommodation, in order to provide safe and satisfactory travel services to travelers.

② Travelers shall actively cooperate in promoting harmony among travelers and maintaining travel order for safe and enjoyable travel.

Article 3 (Definitions and Scope of Company Business)

① The types and definitions of travel are as follows:

(1) Package Tour: Travel where the Company pre-determines the travel destination, itinerary, transportation and accommodation service content to be provided to travelers (hereinafter "Travel Service"), and travel fees, and recruits travelers through advertising or other methods.

(2) Custom Tour: Travel where the Company establishes and implements an overall plan for transportation, accommodation, sightseeing, and other travel matters according to the travel conditions desired by the traveler (individual or group).

(3) Overseas Travel Processing Agency: Where the Company agrees to receive a prescribed processing fee from the traveler and handles visa processing, re-entry permits, various certificates, entry/exit documentation, and other related tasks on behalf of the traveler.

Article 4 (Composition of Contract)

① The travel contract consists of the travel contract document (attached), travel terms, and travel itinerary (or travel description).

② The travel itinerary (or travel description) shall include the travel destination and sightseeing content by travel date, transportation means, number of shopping stops, accommodation, meals, travel implementation schedule, and Company-provided service content and traveler precautions.

Article 8 (Company's Liability)

① The Company shall be liable when the Company itself or its employees, local travel operators or their employees (hereinafter "Agents") cause damage to travelers through intentional or negligent acts related to the Company's duties as specified in Article 2, Paragraph 1, from the time of travel departure to arrival.

Article 9 (Contract Cancellation Due to Minimum Participant Shortage)

① (Package tours only) If the Company cancels the travel contract due to insufficient minimum participants, it must notify travelers at least 7 days before travel departure.

② (Package tours only) If the Company cancels the contract without providing notification within the prescribed period due to insufficient participants, it must compensate the traveler with amounts as specified below in addition to refunding the contract deposit:

③ Notification up to 1 day before departure: 30% of travel fees

④ Notification on the day of travel: 50% of travel fees (※ Travel fees refer to the total product price specified in the itinerary)

Article 13 (Damages)

① If local travel operators cause damage to travelers through intentional or negligent acts, the Company shall compensate the travelers for such damage.

② If travel itinerary disruptions occur because the Company failed to obtain visas, re-entry permits, or various certificates necessary for the traveler's international travel due to reasons attributable to the Company, the Company shall compensate the traveler the full amount received for processing plus 100% of that amount.

Article 14 (Contract Termination After Travel Departure)

① The Company or traveler may terminate this travel contract if there are unavoidable reasons after travel departure. However, the party causing termination must compensate for damages incurred by the other party.

② When the contract is terminated pursuant to Paragraph 1, the Company shall cooperate in matters necessary for the traveler's return home, and costs not attributable to the Company shall be borne by the traveler.

Article 18 (Other Matters)

① For matters not specified in this contract or disputes regarding interpretation of this contract, the Company and traveler shall reach agreement through mutual consultation. If agreement cannot be reached, relevant laws and general customs shall apply.

② For travel to special areas, different provisions from the Company's travel terms may be established when there are legitimate reasons.

Addendum

These Terms shall be effective from March 24, 2025.