Terms of Service
Chapter 1: General Provisions
Article 1 (Purpose)
These Terms of Service (hereinafter "Terms") govern the rights, obligations, responsibilities, terms of use, and procedures between Simple Safaris Co., Ltd. (hereinafter "Company") and users (hereinafter "User") in connection with the services provided by the Company (hereinafter "Service").
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
(1) "Service": An online platform service for reservations, purchases, information provision, and recommendations of products, goods, and services provided by the Company. The Service refers to all services of Ahmo Travel (On Vacation) operated by Simple Safaris Co., Ltd., including desktop, mobile web, and app services, as well as services provided through programs or services developed or built by third parties using APIs published by the Company.
(2) "User": A customer who accesses the Service, enters into a service agreement with the Company in accordance with these Terms, and uses the services provided by the Company, including general customers (non-members) who have not created a user account (ID/PW).
(3) "Post": Refers to symbols (including URLs), text, voice, audio, video (including moving images), images (including photos), files, etc. posted or registered by the User on the Service.
(4) "Coupon": A discount voucher or preferential ticket (regardless of form, whether online, mobile, or offline) that allows the User to receive a discount on the usage amount by the displayed amount or percentage when using the Service. The types and details of coupons may vary according to Company policy.
(5) "Points": Virtual numerical data provided by the Company to Users for benefits from Service use or convenience, which can be used for payment of products on the Service. Specific usage methods, names (e.g., mileage), and cash refund possibilities may vary according to Company policy.
Article 3 (Effectiveness and Modification of Terms)
① These Terms shall be effective for all Users who wish to use the Service. However, for certain specific services, the terms of the business operator providing such services to the Company shall apply instead of these Terms (detailed guidance is separately indicated in each service area).
② These Terms can be viewed by the User when signing up for the Service, and the Company shall post the Terms on the Company's website or app so that Users can view them at any time.
③ The Company may revise these Terms within the scope not violating relevant laws such as the Act on the Regulation of Terms, the Act on Consumer Protection in Electronic Commerce, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Consumer Basic Act, and the Electronic Documents and Electronic Transactions Act.
④ When the Company modifies these Terms, it shall announce the effective date and reasons for modification at least 7 days prior to the effective date. However, for modifications unfavorable to Users, such announcement shall be made at least 30 days before the effective date, and individual notice shall be provided via email, etc.
⑤ If the Company announces or notifies modified Terms stating that failure to express refusal by the effective date of modification shall be deemed consent, and the User does not expressly refuse the modification, the User shall be deemed to have agreed to the modified Terms.
⑥ If the User does not agree to the modified Terms, the User may discontinue use of the Service and terminate the service agreement.
⑦ Users must exercise due diligence regarding Term modifications, and the Company shall not be liable for damages to Users resulting from ignorance of modified Terms.
Article 4 (Supplementary Rules and Relationship with Related Laws)
① Matters not specified in these Terms or individual terms shall be governed by relevant laws including the Telecommunications Business Act, the Electronic Documents and Electronic Transactions Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, and the Personal Information Protection Act, as well as detailed service guidelines established by the Company.
② The Company may establish individual terms or operating principles for individual items within the Service as necessary. In cases of conflict between these Terms and individual terms or operating principles, the individual terms or operating principles shall prevail.
Chapter 2: Formation of Service Agreement
Article 5 (Formation of Service Agreement)
① The service agreement is formed when a person wishing to become a User (hereinafter "Applicant") agrees to the contents of the Terms, fills in member information according to the registration form prescribed by the Company, applies for membership, and the Company approves such application.
② Users may create and use multiple IDs, but for certain services requiring identity verification, only the first identity-verified ID may be used.
Article 6 (Reservation and Refusal of Service Agreement)
① The Company may refuse to approve or subsequently terminate the service agreement for applications falling under any of the following:
(1) When the application form contains false information, omissions, or errors (2) When using another person's name, email, contact information, etc. (3) When the application is made for the purpose of violating relevant laws or undermining public order or morals (4) When the Applicant has previously lost User status under these Terms (except with prior Company approval for re-registration) (5) When approval is impossible due to reasons attributable to the User (6) When the phone number or email information is the same as an already registered User (7) When intending to use the Service for improper purposes or for-profit purposes (8) When confirmed to be in violation of these Terms or otherwise illegal or improper, or when the Company deems it necessary based on reasonable judgment (9) When the applicant is under 14 years of age
② For applications under Paragraph 1, the Company may request identity verification through mobile phone number authentication or real-name verification through a professional institution.
Article 7 (Management of User Information)
① Users may view, change, or modify their personal information through the information modification function on the website or app, or through customer service. However, identity verification procedures may be required for certain personal information.
② If the User's registered email address or contact information has changed, the User must make such changes in accordance with Paragraph 1 to maintain current information, and the User shall bear all disadvantages arising from failure to do so.
Article 8 (Management Responsibility of Account Information)
① Management responsibility for account information such as ID and password lies with the User, and the User may not transfer or lend account information to others.
② Except in cases attributable to the Company, the Company shall not be liable for any loss or damage resulting from disclosure, transfer, lending, or sharing of account information.
③ When the User becomes aware that a third party is using their account (including lending), the User must immediately take measures such as changing the password and notify the Company. The User shall be responsible for all disadvantages arising from failure to provide such notification.
Chapter 3: Service Use
Article 10 (Commencement of Service Use)
Users may use the Service from the time the Company approves the application, and the Company shall provide the Service in accordance with these Terms from the time of such approval.
Article 11 (Service Hours)
① The Service is available 24 hours a day, 365 days a year, unless there are special business or technical reasons. The Company may divide the Service into certain ranges and separately designate available hours for each range.
② The Company may conduct regular or occasional inspections as necessary for providing the Service, and the inspection schedule shall be as announced on the service screen.
Article 12 (Service Content)
① The Service refers to the online platform service related to leisure provided by the Company to Users as defined in Article 2, Paragraph 1. The Service is not limited to currently provided products and may be added, changed, or modified through future development or partnerships with other companies.
② The Company may change or discontinue all or part of the Service being provided due to operational or technical necessity when there are substantial reasons such as difficulty in smooth service provision due to decrease in users, deterioration of profitability, need to transition to next-generation services due to technological advancement, or changes in Company policy related to service provision.
Article 15 (Rights to Posts)
① The copyright of posts belongs to the User. However, the Company may use, edit, and modify posts created by Users for the purpose of posting, transmission, and sharing, and may post or utilize them on other Company services or linked/sales channels.
② When the Company uses posts for purposes other than posting within the Service, the poster must be clearly indicated. However, this does not apply to anonymous posts whose poster cannot be identified or non-commercial cases.
Article 16 (Attribution of Rights)
① Copyrights and intellectual property rights to the Service belong to the Company. However, posts and works provided under partnership agreements are excluded.
② All trademarks, service marks, logos, and other copyrights and intellectual property rights related to the Service's design, text, scripts, graphics, and inter-user transmission functions created by the Company are owned by or licensed to the Company under the laws of the Republic of Korea and foreign countries.
Chapter 4: Obligations of Contracting Parties
Article 19 (Company's Obligations)
① The Company shall not engage in acts prohibited by relevant laws and these Terms or contrary to public morals, and shall make its best efforts to provide continuous and stable services.
② The Company shall establish security systems to protect personal information so that Users can safely use the Service, and shall publicly announce and comply with its privacy policy.
Article 20 (User's Obligations)
① Users must comply with relevant laws, the provisions of these Terms, usage guidelines, precautions announced on the Service, and matters notified by the Company, and must not engage in acts that interfere with the Company's business.
② Users may not transfer, donate, or provide as collateral their right to use the Service or any other status under the service agreement.
Chapter 5: Miscellaneous
Article 24 (Damages)
① If Users cause damage to the Company by violating the provisions of these Terms, the violating Users must compensate for all damages to the Company.
Article 25 (Disclaimer)
① The Company shall be exempt from responsibility for providing the Service when unable to provide the Service due to force majeure such as natural disasters or similar events.
② The Company shall not be liable for service disruptions caused by reasons attributable to the User.
Article 26 (Dispute Resolution and Jurisdiction)
The laws of the Republic of Korea shall apply to these Terms and disputes between the Company and Users, and the court having jurisdiction over the Company's address shall be the court of jurisdiction.
Addendum
These Terms shall be effective from January 2, 2025.